Shipping policy
Packing + Dispatch Turnaround
All orders are shipped from our St Peter’s studio in Sydney, Australia.
We are a small company and we do our very best to fulfil all orders as quickly as possible. Our standard turnaround time is 1 – 2 business days (we really appreciate your understanding with slight delays, during busier times!)
In the event that an ordered item is not in stock, or we are unable to fulfil your order, we will let you know a revised turnaround timeline as soon as possible.
Click & Collect
Click & Collect is not yet available from our Sydney studio, but we do hope to offer this service shortly.
Shipping Fees & Delivery Times
We send all parcels with tracking via Australia Post and delivery is available Australia-wide.
For STANDARD shipping, please allow 2 – 5 business days for delivery to metropolitan areas, and 3 – 8 business days for delivery to regional areas within Australia (including WA and NT).
Free Standard shipping is available for orders $200 and above.
A flat fee of $15 is charged for Standard delivery on orders below $200.
EXPRESS shipping is available and all Express orders will be booked with Australia Post Express delivery. Express orders are typically delivered the next business day after dispatch to all metropolitan areas in Australia, and within 2 – 3 business days for regional locations.
Express shipping is available at a flat fee of $22 Australia-wide.